Frequently Asked Questions

VERTEX Lighting was founded in Foshan, China in 2000, with the idea of continuous innovation and strict quality control. The factory of Vertex Lighting is located in Foshan, Guangdong, covering an area of 8100 square meters, with more than 150 employees.

Q: What kind of chips do you use ?

A: Usually Sharp COB chips, CREE and Citizen COB also available.

Q: What kind of LED driver do you use?

A: Usually Tridonic Dimmable LED driver, Osram and other very good quality Chinese branded driver also available.

Q: What Cut-out do you have?

A: We have downlights cut-out: 69mm, 79mm, 72mm, 83mm and 61mm available.

Q: What height of downlights do you have?

A: We have downlights height: 56mm, 46mm and 22mm.

Q: What is the CRI of your led downlight?

A: Our common CRI >80. CRI>90, CRI>97 is also available.

Q: What is Smart Spring?

A: it's a equipment to help you install.

Q: Can I get a sample to check the quality?

A: Samples are welcome and it can be delivered to you witin 7 days once you confirmed.

Q: What is your warranty for your product?

A: 5 years warranty and 40,000 hours lifespan.

Q: What is your package?

A: One downlight fitting packed with plastic bag, put into one colour box.
     20 colour boxes packed into one outer master carton.

Q: What is Delivery for Sample order?

A: About 7 days for samples.

Q: What is Delivery for Regular order?

A: 45 days for first order, 35 days for regular order, after detail packing confirm.

Q: What is Shipping?

A: 1. FedEx / DHL/ UPS / TNT for samples, door to door;
     2. By Air or by sea for batch goods, for FCL; Airport/ Port receiving;
     3. Customers specifying freight forwarders or negotiable shipping methods.

Q: What is your Payment?

A: 1. Payment TT, L/C, Paypal;
     2. Trade terms: EX-work, FOB, CIF.